MYOB Support Plan

Customers from day to day may encounter difficulties in using MYOB.  No matter application problem, operating problem or datafile corruption, we provide immediate support over phone, remote or onsite to help you resolve the problems.  We have a strong team of MYOB certified consultants.  Nearly 1,000 companies were supported by Lobster Ltd.  We are the ERP expert you can count on. 

 

     

 

Full Plan#  

  $2,999/Year

 

 

Basic Plan  

$2,000/Year

           
1)

Phone & Remote Support+

  Unlimited   Unlimited
2)

Online Video Training

  3-Month Watching   1-Month Watching
3)

Datafile confirmation & name change

   
4)

Below datafile services :

  (Max. 2 Times)    
  - Rectify Error      
  - Reset Password      
  - Remove Serial No.      
           

# For customer on Windows only

+ Service Hour: Mon-Fri (10am - 1pm; 2pm - 6pm) exclude public holidays

* For latest 2 MYOB versions only