MYOB Support Plan

Customers from day to day may encounter difficulties in using MYOB.  No matter application problem, operating problem or datafile corruption, we provide immediate support over phone, remote or onsite to help you resolve the problems.  We have a strong team of MYOB certified consultants.  Nearly 1,000 companies were supported by Lobster Ltd.  We are the ERP expert you can count on. 

 

Yearly Full  MYOB Support Plan

(Wins Version) 

 

1) Handling MYOB Application Enquiry

When facing problem in MYOB data entry, customer can call our service hotline.  We will provide support via phone or remote access to customer's system.

Service hours: Mon-Fri (10am-1pm; 2-6pm) exclude public holidays

2) Technical Support:

    Resolving Datafile Error or System malfunction

Caused by failure in mis-entries, computer/network connection or misuse of MYOB system, MYOB datafile may display error or system is not running properly.   We will investigate the datafile or the system to propose solution.

3) Free online video training

4) 10% discount off for datafile & form setup

Yearly Fee:

HK$ 2,999

MYOB Support Service Include:

  • Unlimited Phone Call
  • Unlimited Remote Support
  • Technical Support: 2 cases (recovery of corrupted datafile)
  • Online video training: 1 month
  • 10% off for datafile & form setup

 

Yearly Phone & Remote MYOB Support Plan

(Wins / MAC Version)

 

 

 

When facing problem in MYOB data entry, customer can call our service hotline.  We will provide support via phone or remote access to customer's system.

Service hours: Mon-Fri (10am-1pm; 2-6pm) exclude public holidays

Yearly Fee:

HK$ 2,000

Service Fee:

  • Unlimited Phone Call
  • Unlimited Remote Support

 

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